A New Year's Wish For Leaders

Be at war with your vices, at peace with your neighbours, and let every New Year find you a better man or woman.”

~Benjamin Franklin

Oh, if we could all just follow Benjamin Franklin’s advice, what a wonderful world it would be. Why must we all find fault with each other while carrying anger and hatred into the world? Why do so many of us want to see others fail so that we can succeed and why do we defend our lies as if they are truths?

Why are human beings so flawed, and why is each one of us so tragically human?

During the Christmas season the world is full of love and goodwill toward all mankind. Almost immediately after that, the New Year comes along and millions of folks make resolutions that most will never comply with. For those two days of the year we practice universal love and make conscious decisions to be better men and women.

For the rest of the year, most of us simply go back to being the people we are and have always been with the inevitable consequences…wars rage on, crime rates escalate, court room waiting lists get longer, people die in alcohol related accidents, ordinary people die from substance abuse, others die from lung cancer, strokes, heart disease and violence; obesity levels grow and we all continue our race to self-induced oblivion.

It seems that most of us cannot sustain a conscious effort to be better men and women for more than a couple of days each year.

This year, why not become a leader to everyone in your life?

Why not set the example by overcoming your vices, putting aside your anger, adopting an attitude of pure positive thoughts and actions and by making a concerted effort to be a better person?

Can you do it? Can you be the one person who will make a difference? You probably cannot change the world single-handedly, but you can make a difference in your environment and you can make improvements in your own life that others will notice.

Forget about societal, cultural, employment related, success driven, peer pressure-induced urges and just do what you know is right. Resist the vices that you know are not helping you succeed, always put on a smile for everyone you meet, reach for positive thoughts in every situation and always do your best. Most importantly, make a deliberate effort to be a better person. If you do that, you will never suffer from guilt of any kind and you will be a model for everyone you meet. In some way, large or small, you will be a leader of mankind.

Benjamin Franklin lived from 1706 to 1790 and yet he observed the same human behaviour that we all live with in 2011. Take a page out of his book and be someone who leads others to a better world.

It is never too late and it will always be noticed and appreciated.

All the Best!



Wayne Kehl

We Should Honour Christmas All Year Long

"I will honour Christmas in my heart, and try to keep it all the year."

~ Charles Dickens (1812-1870), English author. From, “A Christmas Carol”

I was quite taken by this quote from Charles Dickens. This line from “A Christmas Carol” reminds us of the fact that for most people, the true spirit of kindness and giving is with us for only one day of each year. As much as we might like to honour the spirit of Christmas throughout the year, it is not long after December 25th that we return to our old habits and vices…we return to being normal, flawed human beings.

People of many lands have chosen Christmas as a reason to be kind, generous, and warm to all others.

Large scale wars all over the world will have cease-fires during the Christmas holiday. People who seldom speak take the time to write and send greeting cards to each other. Everywhere you go people of all races, creeds, colours and genders can be heard shouting, “Merry Christmas!” to almost anyone they come into contact with. Despite the commercial implications of it, Christmas genuinely brings peace on earth and goodwill to all men and women. Smiles abound and anger is put on hold for two or three glorious days. Everyone seems to want to impose the best part of mankind on everyone else during the few days surrounding December 25th.

How sad it is that we cannot carry those good feelings, thoughts, emotions and actions with us 365 days of every year.

If we could just remember the deep seated emotions that flood our hearts, souls, and minds on Christmas morning; if we could only treat everyone the way we treated our friends and family during Christmas dinner; if we could just feel that way and treat everyone with that much kindness all year long, the world would be a glorious place indeed.

Like Ebenezer Scrooge, try to honour the Christmas spirit all year long. You will be rewarded with the gift of joy and the precious present of a peaceful mind.

Merry Christmas to one and all!

 

Wayne Kehl

Ten Ways To Make Your Employees Adore You (video)

Please do not confuse adoration with lovability or even likeability. Effective leaders have a mystique about them that sets them apart from other mortals. They have an ability to garner respect, admiration, reverence, and generally high regard wherever they go. Those are the elements of adoration that we will be dealing with in this video.

No two leaders are the same. They all have their own distinct style. Some exude kindness and warmth while others reek of authority and influence. Some lead by example while others lead through delegation.  Some do things on impulse and immediate action while others are methodical and unhurried. These are products of individual personalities and no one style is better than another. They can all create success when fused with the essential elements of leadership.

No matter what style you might have, you can earn the adoration of your employees.

HERE ARE THE TEN ESSENTIAL ELEMENTS OF LEADERSHIP ADORATION:

1.       In order to be adored as a leader you must listen to the people who work with you. Listening is an indication of respect. It shows that you are interested in them and that what they have to say matters. Most importantly, it shows that they have so much value that you will give up your most precious leadership commodity for them...your time.

2.       If you want adoration, talk to your people. Tell them what you are thinking. Tell them about yourself. Let them know that you are human and that you have the same fears, feelings, problems and concerns that they do. If you make yourself human to them they will be compelled to support and protect you when the need arises.

3.       You must control your emotions if you expect true adoration from your followers. Angry, depressed, impatient, sad, giddy, or moody people cannot gain respect and will not be taken seriously by anyone.  A calm, even demeanour with moments of obvious excitement (at appropriate times) will show followers that you are in control of yourself and therefore more likely to be someone of good character and a strong mind.

4.       Adorable people have a sense of humour. A dour, humourless demeanour might seem appropriate in some situations, but a regular diet of it in a leadership position is a morale killer. When people say things to you that they think are funny...laugh! It is not a hard thing to do. Only laugh at appropriate things and when offering your own humour, make sure you do not cross the line of inappropriateness. Work should not be punishment and it follows that a joyful workplace is a productive workplace. If you are not exhibiting humour from time to time, you have not realized your full leadership potential.

5.       Make yourself available and adoration will follow. If you are truly leading, you are visible, available and transparent. Stop making excuses for not spending time with your followers. Get up from your desk and talk to them. When they want to speak with you in private, stop what you are doing (if possible) and talk to them. When they have a problem, listen to them with an open mind and do everything in your power to help them through it. Be their omnipresent symbol of strength.

6.       Trust your employees and they will adore you.  The greatest display of respect you can show an employee is to trust him or her to do the job properly, on time and on budget. Once the training phase is over and you know they are competent, leave them alone and do not meddle. Ask for progress reports and occasional performance evaluations but during the course of the workday, leave them alone and only attempt to help when they ask.  The only interference you should present is a pat on the back for a job well done or a celebration for a special success.  Your trust in them will be returned with respect and admiration for you.

7.       Communicate with your people and they will adore you. One of the most common complaints from employees is that they have little or no communication with management. What they want is more than idle chat. They want to know what is going on, what the vision of the company is, what your personal vision is, the financial strength and growth of the company, and where the company is going. They want to be an integral part of the organization and the more you tell them about where the company is taking them, the more they will admire you.

8.       To be adored you must always be cognizant of how you present yourself. Unlike some other human beings, leaders must always dress appropriately, clean and groom themselves appropriately, speak clearly and concisely and act in a politically correct fashion. Sloppy, slovenly, smelly people seldom make good leaders.  People who mumble, speak too softly, tell dirty jokes or use a lot of foul language have difficulty gaining respect from followers or superiors. If you are having trouble finding adoration at work, give yourself an honest personal evaluation and make the necessary changes.

9.       If you fight for your employees you can become the most adored leader of all. Followers want their leaders to be bold, courageous, loyal warriors who will support them, protect them and speak highly of them at all times.  Leaders who put their own success and safety second to that of their employees will be held in high regard. Leaders who get involved when employees get into conflicts or bravely put themselves into the middle of customer confrontations are the most revered of all. If you make it clear to your people that you will be the last person into the life raft if the ship starts to go down you will be adored beyond your wildest imagination.

10.   Honesty is an adorable trait. Dishonesty is not!  Big lies, small lies, promises not kept, and promises conveniently forgotten are all reasons for leadership catastrophe. No one wants to be lied to. If you always do unto others as you would have them do unto you and never tell an untruth you are on the path to adoration and leadership success.

Leadership is not easy, but by practising these few simple tenets you can enhance your leadership style and move to a higher level of success.

All the Best

Wayne Kehl

I Love My Levi's And I Will Not Change!

When I was a teenager, I became very attached to Levi’s jeans. Most of my friends wore Levi’s Red Tab jeans and we all thought we looked pretty darned cool! In those days Levi’s were made of heavy, dark blue denim that eventually faded to a very pleasant lighter indigo hue. The pungent odour of the blue dye was almost overwhelming until the first time they were washed. Those were tough jeans; unstoppable in almost any situation and resilient to every sort of soil or stains. We wore the boot-cut or regular-cut varieties because those were what all the hip young men of the day wanted to be seen in. I never stopped wearing my Levi’s jeans and they are still the jean-of-choice in my wardrobe today.

As a young man, I had not considered that my Levi’s might become a matter of contention in my family when I became a father.

My teenage children wanted “designer” jeans, created by a variety of high priced cloth-cutters with odd sounding names. Gone were Levi’s, GWG, and Lee jeans...In were Tommy Hilfiger, Armani and Tommy Bahama, all of whom made jeans that cost much more than my Levi’s. My kids made a point of letting me know that I was totally out of step and needed a complete denim makeover in order to move from fuddy-duddy to cool dad status. Sadly, I never made it to that lofty level of youthful social acceptance.

Much to the chagrin of my kids, I doggedly stuck with my Levi’s. I refused to change. I was determined to stay the course and wear my Levi’s in the face of humiliation and potential ridicule from every teenager and cool dad in the world. I was set in my ways and nothing short of a mugging at gun-point could force me into designer jeans.

Just as I failed as a cool dad, many managers and executives continue to fail as successful leaders today.

Too many leaders believe that the old ways are the right ways or the only ways. A lot of Boomer and Generation X leaders believe that we need to get back to basics; return to sanity, and bring back the good old days.

Guess what folks...The good old days are gone...They will never return!

Successful leaders in the twenty first century understand that in order to be successful they must drop many of the old ways and move to a new style of people-management. Change is difficult and the older we get, the more difficult it becomes for us to accept new things. That is human nature and it is not likely to change any time soon. However, if we stand in the way of the steam-roller of change, we will surely be flattened like the pavement of a highway leading to the oblivion of bankruptcy.

Young people eventually become old people and when that happens they take over the world.

Because we will have so many Boomers leaving the workforce during this decade, we will have a faster than usual transition to the new guard...As the holders of the purse-strings and the possessors of the thrones-of-power move to retirement, they will be replaced by younger people who will demand a new world order.

When the young power-brokers take over, gone will be command and control management and gone will be the hierarchical class structures that govern most North American businesses today. Gone will be the concept that the boss is always right and gone will be the idea that employees have to do what they are told unconditionally. The new-guard will wear tee shirts and designer jeans on Wall Street and because letter-writing will be a lost art, they will text their way to success. They will eliminate boring board meetings where a few grey-haired men decide the fate of thousands and they will distribute their company’s wealth in a more equitable, almost quasi-socialistic manner.

Ironically, the new-guard were trained as children by the same old-guard that is currently resisting the changes that are as inevitable as a morning sunrise.

We, the Boomers taught our children to be fair, to stand up for themselves, to take their rightful place in the world, to distrust corporations, to detest Governments, and to make the world a better place for everyone of every race, creed, colour, gender, religion, height, width, sexual bias, from any social circle and from either side of the tracks. We have changed our children’s perceptions of social order and they will soon run their corporations with the values that we so vehemently drummed into them.

If we want our businesses to be strong and live into the future, we need to start changing our management styles now. We need to adapt to the new world order and allow our future leaders the freedom to bring their new ways into our companies. Many companies have already started this new way of doing business and have been very successful with it. They understand that corporate hierarchy, executive superiority and grey pin-striped suits are no longer necessary for success.

Forward thinking leaders understand that in the very near future most of their customers and employees will be members of the much-dreaded Generation “Y” and that they must change their ways of thinking, managing and leading now if they want their brands to live on into the future.

I am a Boomer, very near the end of my career. I still wear my Levi’s and I am still a proud fuddy-duddy. As much as very little has changed about me, I understand that the designer-jeans-wearing leaders of the future will be every bit as successful as the Levi’s wearing crew that I grew up with. I also accept that with or without my help, they will create a new social order that will be completely appropriate for its time. The future is inevitable and in my eyes, it looks bright!

I have officially stopped standing in the way of progress but I will never change my jeans!

All the Best

Wayne Kehl

What Does The Future Hold For Our Aimless Youth?

The young people we know as Generation “Y” will soon overtake the rapidly retiring boomer generation in the workforce. When that changing of the guard comes to full fruition, the young people of today will be expected to keep the country running by filling all of the jobs and running all of the organizations that their Boomer predecessors leave behind.

DAZED AND CONFUSED.

 In every generation, there are keeners; those amazingly talented, intelligent, resourceful people who know what they are good at, what they want, and how to go out and get it. However, many of the young people who graduate from high school and make their way into the workforce every year are frankly, dazed and confused...they don’t know what to do and they are afraid of what the future holds. Through no fault of their own, they are aimless and lost in a sea of bewilderment.

YOU MADE THEM WHAT THEY ARE.

Considering the amazing amount of contradiction and misinformation that Boomer and Generation “X” parents have tossed at Generation “Y” all their lives, it is no wonder many of them are aimless. They have been praised, protected, doted on and rewarded by parents and teachers all of their lives. They have no idea what overcoming obstacles means and they have a profound lack of understanding of the subtleties and cruelties of the business world. They have been taught to believe in themselves and have an ingrained faith that they will succeed. However, as they near the precipice of independence, they are beginning to realize that neither their parents nor teachers prepared them for real jobs in the real world. They simply have no idea what they might excel at or where their talents might be best utilized.

Generation “Y” has a fundamental belief that they should never settle for second best. They want to start at the top of the pay scale and they believe they should have everything their parents have, almost immediately after they leave home. Because of their liberal and generous upbringings, many young folks make it all the way to high school graduation without ever contemplating the fact that they will ultimately be singularly responsible for their own lives. Imagine the horror of leaving the nest without a mature, functional pair of wings!

THEY HAVE NO DIRECTION.

Parents and teachers in most cases have done a less than effective job of preparing our young people for the real world.  They did not encourage them into any particular profession or career path. Oh sure, they bought them laptop computers and I-phones and they told them they would be great at whatever they did as long as they did their best, but they did not map out a clear path for adult success.  Many parents and teachers told kids that they should become computer literate, get a good education and avoid dirty jobs where physical labour is involved.  Of course, they wanted the best for their kids when they provided all of that support, but they did not think it through; they did not balance their encouragement and advice with research and practicality so that they could provide clear direction to their progeny. Hence, many of our youths are wandering the streets, avenues, and shopping malls of North America with a deeply embedded sense of despair and no clear plan for their lives. Here is what they might be thinking:

“Should I be a doctor, a lawyer, a pharmacist, a writer, a teacher, a computer programmer, a rock star, a movie star, a disc jockey, an entrepreneur, an employee, a CEO or a taxi driver? Mom and Dad told me I would do well at anything I tried but what in the name of Bill Gates and Britney Spears, should I try? I don’t know what to do!” 

WHAT IS THE ANSWER? HOW CAN WE FIX IT?

 It is never too late to help your children find their true calling. The first thing you need to do is sit down with them and ask them what they want to do. Do not assume that what you want for them is the right thing because if you try to force them to do something that you feel would make a wonderful occupation for them you might find that it is quite the opposite of what they want. In the worst case scenario you might also eventually find out that they are simply not capable of doing well at it after spending thousands of dollars on education costs. Let’s face it, everyone cannot be a great surgeon or a skilled airline pilot and in both cases, the practitioners of those occupations must be extremely good at what they do. Just doing their best when their best is not good enough will not cut it.

Create an unthreatening, safe environment and have an open, honest discussion with your kids about what they want and then agree to help them achieve it. If they are completely confused and simply have no idea what they want to do, you might have to dig deeper. In that case, you can employ a professional employment counsellor to work with him or her. That can be quite costly however, so for much less expense, you can do a skills and talent assessment that will point you both in the right direction. Most assessments can be done online with a report generated on your computer within seconds of the survey being completed. They are very accurate and extremely helpful. For maximum clarity and impartiality you should have a trained professional debrief you and your son or daughter on the report. Once you have been through it, you will have a much better idea of what sort of occupation your kids belong in.

THE FIRST STEP IS RECOGNIZING THAT YOUR KIDS MIGHT NOT HAVE A CLEAR DIRECTION FOR THE FUTURE.

Once you have accepted that they have no plan for the future, ask them if they know where they want go and what they want to do. Make it clear that even though their direction might not be what you expected, it is okay with you and that you will support them.  Do not make the assumption that they will get by on their brilliance and sparkling personalites. Although they might seem mature to you, they are just young impressionable people who need a boost from you to make the next big step in their lives.

You created them and they are yours from birth until death. You owe them every opportunity to succeed.

All the Best

Wayne Kehl

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GENERATION "Y" IS GETTING A BUM RAP!

I am a man in his fifties who spent the majority of his career as a manager of people. During that time I have managed Boomers, Generation “X”, Generation “Y” and even a few Traditionals. (Traditionals are people now in their late sixties to early nineties). Of all the age or generation groups I had the privilege to manage I accomplished greater things and had more pure enjoyment with Generation “Y” than any of the others.

Generation “Y” are now people in their late teens to early thirties. They are the young, vibrant people you see on the street; they are the fashion models you see on the runways and the scholars you see strolling about the campuses of the best Universities: They are the people who will soon control most of the world’s finances and create most of the world’s future inventions and innovations. In short, the next wave of professors, power-brokers and storekeepers will all be Generation “Y”... They will soon rule the world!

WHO IS TO BLAME?

Generation “Y” is often characterized by employers, co-workers and business writers as being spoiled, lazy, rude, irresponsible, and flippant. Many older people seem to think that they have no ambition and no desire to do good work. The Boomers and Generation “X” parents who nurtured, educated and moulded the minds of Generation “Y” children now seem to feel that their progeny will be almost useless in the world of business and industry. We are products of our environment and if Generation “Y” is a deficient generation their parents have no one to blame but themselves.

WE DIDN'T HAVE IT SO GOOD!

In fairness to Boomer and Generation “X” parents; they were only trying to be the best maternal and paternal influences they could be. They wanted to provide their kids with everything they were deprived of as children because of the shortage of discretionary income that their Traditional parents had during the fifties and sixties. As the western world grew generally wealthier and every garage had at least one and half cars in it, the material possessions of children became more elaborate and more expensive. Children began to understand that almost anything was attainable and all they had to do was ask for a new toy and it magically appeared. On the other hand, as children in the fifties, most of us had to play with broken and dirty toys that had been handed down from older siblings.

YOU GAVE THEM EVERYTHING THEY WANTED!

Most Generation “Y” kids have the best of everything and wear jeans and shoes with famous labels on them, the cost of which I still have trouble believing. I have known parents who purchased brand new cars for their children on the day they qualified for a driver’s licence. I have even known parents who took out loans or mortgaged their houses so that their kids could drive nice automobiles! I have seen numerous children taken out of school by their parents during an important semester for exotic vacations or less important things like family reunions and out-of-town weddings.

WHAT ARE THEY TEACHING OUR KIDS IN SCHOOL?

The evolution of the school system has not helped Generation “Y” fit into our old-fashioned view of work ethics and diligence either. Schools have gone from honouring excellence and holding back failure, to treating everyone the same regardless of scholarly ability or relative achievement levels. Sports days went from recognizing higher athletic ability with ribbons for only the top three kids in any event, to giving a ribbon to every child that shows up. Children are now advanced to the next grade even if they have not actually done the work and passed the necessary examinations in order to earn a pass. Apparently it is unfair to hold them back and much better to move them into a grade they are not prepared for...I don’t get it!

Kids are now taught that all anyone can ask a person to do is their best...even if their best is not good enough to get the job done. If they fail at anything they are told that that as long as they did their best everything is okay. Imagine an engineer who fails to put enough steel or concrete into a design for a skyscraper. When the building falls down, he will have difficulty convincing anyone that his best was good enough. It seems that educators and parents have not prepared Generation “Y” for life in the real world as we know it.

NO WONDER GENERATION “Y” SEEMS SPOILED!

No wonder they are demanding and rude (by our standards); no wonder they want to start at the top of the pay scale; and no wonder they want time off from work whenever they feel they need it. No one has ever said NO to them and no one ever told them that they were not very good at everything they tried. They have amazingly high expectations because we told them to expect to get everything they ask for. Remember too, that their parents and teachers taught them never to settle for second best and to always stand up for their rights. They are products of their environment and they are everything they should be, considering the world they grew up in.

I AM OPTIMISTIC!

Most of the Generation “Y” people that worked for me had the kind of upbringing that I have described here. Despite that, when I took the time to understand what they wanted and how they wanted to go about doing their work, I found them as capable as any Boomer or Generation “X” worker. When they are doing a job they enjoy and are allowed the freedom to do it in the manner that makes them most comfortable, their work ethics and intellect are as strong as anyone else’s. As in every generation, there are exceptions (good and bad) but as an overall group I love the enthusiasm and initiative that Generation “Y” is able to bring to the workplace.

I can accept that working with Generation “Y” might require a little more patience for older managers and co-workers, but I believe the results will make the effort worthwhile. When Generation “Y” people are at their best, they are unstoppable. It is up to the managers and leaders of the world to draw the best out of them and give them the freedom to fly.

GENERATION “Y” KIDS JUST WANTS TO SHOW YOU HOW GREAT THEY REALLY ARE!

Always keep in mind that we made our children into the Generation “Y” they are and we nurtured every positive and negative element of their personalities. Since we are responsible for them, let’s give them a break and help them realize their true potential as they become the guardians of our legacy.


All the Best

Wayne Kehl

Getting Along With People Is EASY!

Have a look at this short video and then order this great book!

Have you ever had trouble getting along with someone? Don’t Despair...Everyone has!

Getting along with people is easy is the book you have been waiting for.  In it, you will find the reasons that people have trouble getting along with each other and great ways to avoid bad relationships.

As a bonus, you will find ways to fix almost every relationship issue you might ever encounter.

Learn how to get along with rude people, sarcastic people, moody people, conceited people, prejudiced people, husbands, wives, co-workers and even, bosses.

On these pages you will find wit, wisdom and common sense for everyone who associates with other human beings.

Allow every person you meet to become a positive force in your life and you will find that getting along with people is easy.

This book is a great read. Learn how to get along with people and have fun doing it.

Order Getting Along with people is easy directly from me at www.dlionline.ca, or from www.amazon.com,  www.barnesandnoble.com, and most other online book sellers.

Are You Living An Authentic Life?

There is nothing sadder than the death of someone who has never lived!

Here is a quote from the late rocker, Jimi Hendrix: “I’m the one who’s got to die when it’s time for me to die, so let me live my life the way I want to.”

This quote speaks to me of the human need to go along or succumb to the pressures of the groups we find ourselves being members of. In life, we tend to do what our leaders tell us to do whether or not we agree and whether or not they may be contrary to our own desires. We wear fashionable clothing that we don’t like, we work at jobs we do not enjoy, we are polite when we would rather be outspoken, and we often do whatever we are told without thought.

As Jimi said, we must accept that our leaders, mentors and critics will not be there to tell us how to live our deaths even though they constantly told us how to live our lives.

I admire people who are authentic and true to themselves; the people who do what THEY want to do despite criticism from others. As long as their actions and thoughts are positive they harm no one.

For me, success is the happiness and satisfaction that comes from doing the things that we truly want to do. After all, there is nothing sadder than the death of a person who has never lived!

I am Wayne Kehl from Dynamic Leadership

Don't Be Afraid Of Generation Y !

The world is strangely concerned about generation “Y” these days. I don’t understand it! Generation “Y” is just the current crop of kids that will eventually rule the world.

They are the children of Boomers and Generation “X” parents and they were born between 1980 and 1994. Currently they are aged 16 to 30. Every generation had people in their teens and in their twenties, so why is this group being singled out for critical speculation and deeply negative apprehension?

When I was a kid in the 1950’s it was the beatniks who were singled out for scrutiny by older, wiser adults.

“Who or what were beatniks?” you might ask. They were oddly thoughtful people who believed in nonconformity and spent a lot of time reading, writing, and reciting poetry. They wore funny clothing and lived in communes where they played guitars and bongo drums. They believed society had it all wrong and that their deeply literary view of the world was better.

The beatniks were followed by the hippies in the 60’s and 70’s.

My Goodness, what was with them? Lead by the rock band, the Beatles, they had long hair and multicoloured, multi-patterned clothing. They hated war and they believed in peace and love. “Imagine that!” Most young people of the era embraced hippie-ism in one way or another either through hallucinatory drug use, fashion, music, or social consciousness. Older folks everywhere hated the rock bands of the era just as they hated the lyrics of the songs they sang.

Speaking of music, here are some lyrics from a song written in 1960 and made popular in the 1963 movie, Bye Bye Birdie:

“Kids! Why can’t they be like we were...perfect in every way?

 What’s the matter with kids today?”

The song goes on to say:

“They are disobedient, disrespectful oafs!

Noisy, crazy, sloppy, lazy loafers!”

So you see, even a half century ago the younger generation was a huge concern for parents. As is the case today, parents believed that their way of doing things was perfect in every way and that children should conform to their way of thinking if they were going to amount to anything.

Keep in mind too, that the kids this song describes went on to become the Boomers and Generation “X” adults that brought more technological advancement, personal luxury, and monetary success to the world than ever seen before. If the kids who were so rudely admonished in this song had been more like their parents they might not have gone on to invent computers, microwave ovens, cellular telephones, and crazy glue. The crazy, sloppy, lazy kids of the 60’s went on to be the innovators, inventors and geniuses of the 90’s.

So, why are so many people worried about Generation “Y”?

The answer is simple. Fear of the unknown and the natural human tendency to reject new things and new ideas drives our thoughts. We fear that which is foreign or unusual to us. We know that our way works for us so why should we accept change?

What we have to keep in mind though, is that we made Generation “Y” what they are today. We created an attitude of entitlement in them and we made them believe they are special.

While we were raising our kids, we were forsaking the values our parents gave us so that our kids could have everything that we did not. Now that they have everything we could possibly give them, they want more!

Boomers and Generation “X” created Generation “Y” and since we made so many of them, we need to get on board their bus and help them drive it into the new millennium!

Don’t worry! Generation “Y” is as intelligent and innovative as all previous generations and they will do us proud as they take over the world we are leaving behind.

All the Best!
Wayne Kehl

Communication Tips For The Generations

Every generation struggles with communication. Here are a few  tips to dealing with all of them more effectively.

How to Lead Generation "Y"

The members of the demographic, commonly known as Generation “Y” were born between the years 1981 and 1994, which makes them ages 17 to 30 in year 2011. They are the young up-and-coming leaders of society. There are lot of them, and since they will soon fill most of the jobs being given up by the aging Boomers, we need to modify our methodology in order to lead them.

Generation “Y” are a new breed of people with a new way of looking at the world. They have been influenced by their parents, the education system, the media and each other. They operate with an attitude of entitlement and they prefer communication via hand-held device over the spoken word.

·         What follows are a few ideas that will help make your workplace the employer-of -choice for Generation “Y”...

TECHNOLOGY:

The first Personal Computer was introduced to North America in 1981...the same year the first Generation “Y” baby was born. Hence, unlike the Boomers and Generation “X”, these kids have never seen a world without computers. They have seen rapid advances in computerization which eliminated the bulky, beige boxes of the PC and turned them into I-Phones, Blackberries and Androids. Facebook, Google, and Twitter rule the world of Generation “Y” and there is no sign of anything but more growth in that social phenomenon in the future.

·         Generation “Y” needs computers, hand-held devices, email, texting and YouTube in their lives.

·         They want media-rich information and communication in order to remain engaged.

·         Adjust your thinking to allow for their different ways of working. 

·         Let them use the style of communication they prefer .

·         Give them the most modern equipment and software you can afford.

PERSONAL TIME:

When you hire a Generation “Y” person expect them to want a lot of time off.  All their lives, they were heavily doted on by their hovering, “helicopter”, parents and they take their family-time very seriously. They were taught that they are special and they believe that they are entitled to fair treatment. Their concept of fair treatment might be much more liberal than their older bosses, so without greater flexibility, conflicts are bound to arise.

·         Structure your business to allow for flexible schedules and more innovative time commitments. 

·         Generation “Y” values time off over money so come up with a cost-effective flex-time or job-sharing plan that is affordable for you and attractive to them.

RELAXED CLOTHING STANDARDS:

Generation “Y” does not want to dress up in any formalized uniform or business attire. They want a relaxed, comfortable style of dress that makes them feel good. Forget about business suits, frilly blouses, neck ties, and dress shoes. Expect loose fitting, sloppy shirts and pants along with casual shoes, low-cut, revealing tops and tight, mid-riff-baring jeans.

·         A decade or so ago, the business world adopted casual day which has given way to casual week and casual-all-the-time. It is a freight train that does not want to stop.

·         Have a minimal number of restrictions on clothing styles if you want to keep your Generation “Y” people happy and productive.

SOCIAL VALUES:

When you hire a Generation “Y” person, you must appeal to their social values. Their parents taught them that good people give of their time and money for charities and philanthropy. They will expect their employer to support social causes and they will expect time off to involve themselves in the betterment of their communities.

·         Ask your Generation “Y’s” what they expect your company to do for the community and for charities and then put them in charge . Let them take it over and run with it.

·         They will rally to the cause if they feel a sense of ownership of the plan.

·         Ultimately, they will become more loyal and you will become the employer-of-choice.

·         The positive notoriety brought by their activities will improve your bottom line.

OPEN, HONEST COMMUNICATION:

Thanks to the ubiquitous modern media, young people have been exposed to many tales of high level lying, cheating, larceny, bad business and crime that would not have been made available in prior decades. They watched the Enron scandal unfold, Tiger Woods fall from grace, The BP oil spill disaster, The United States bank collapse, the Arnold Schwarzenegger scandal, and the onset of global warming. They watch almost every day as the adults that run the world do every dirty, underhanded, nasty thing that only the worst human beings could conjure up. They think adults are lying to them all the time and they don’t trust them. Without trust, personal or business relationships of any kind cannot survive!

·         A more open, informative management style will hold you in good stead with Generation “Y”.

·         Give your young people all the statistical and strategic information you can about your business.

·         Keep them informed and be honest about your fears, your failures and your successes.

·         Never make promises you cannot or will not keep.

·         Most importantly, never lie to them or withhold the truth.

·         They want open, honest communication and if they don’t get it, they might resign or quit emotionally and stay around to make your life a living hell!

ADVANCEMENT AND VARIETY ON THE JOB:

Because of the huge volume of information Generation “Y” is subjected to moment-by-moment on the internet and television, their minds are flooded with a myriad of ideas and opportunities. They believe they can do anything because their parents and teachers told them so. They do not want to be slotted into boring jobs with a minimal number of activities or little chance for advancement. They want variety and an opportunity to show the world what they can do.

·         Try to match the natural talents of the individual to the job they do.

·         Put the right people in the right jobs.

·         Do skills and talent assessments in order to determine the best job for each individual.

·         Throw out or amend job descriptions and allow more job-flexibility for each employee.

·         Regularly ask each employee how they feel about their job.

·         Give them a career path and follow it.

YOUR CUSTOMERS ARE  GENERATION “Y”:

Remember that the majority of your customers will also be Generation “Y” very soon, so do not make the assumption that the people who buy your products or services will continue to expect the same type of service and decorum you have in place today.

·         The world is changing so if you want to be the best in your field, try to change with it now.

·         If you work with them and accept them as they are, Generation “Y” will carry you to a new level of success.

Generation “Y” is coming to a job near you soon. You can resist their new style of working or you can use their new ways to work for you and increase revenues. It is your choice!

All the Best

Wayne Kehl