Hey Leaders, "Life Is A Balancing Act!"

Do you have some amazingly energetic, hard working, loyal employees who work long hours and never complain? Do any of your staff members handle additional roles in the community, on non-profit boards, or with service clubs in addition to juggling work and family duties? Do you have some folks working for you who never want to take holidays and even when they do, they continue working from the beach or airplane while their families are forced to amuse themselves without the presence of their breadwinners for hours at a time?

If you answered yes to any of those questions, trouble might be just around the corner!

Every person on earth needs a reasonable and suitable work/life balance. While they might impress you with their industriousness and loyalty and your firm might be reveling in the fruits of their labors, they are probably working toward an eventual, total meltdown.

Every person has a different level of stress that they can comfortably absorb or disregard before they hit an emotional wall.

• Some people love their work so much that they do not even consider it work. Those are the people who are constantly smiling while they do their jobs.

• Others simply press the outer edges of their emotional control because of insecurity or fear. They are afraid they might let someone down or fail altogether.

• Some employees just look stressed-out, weary, or frustrated at all times. These people are on the edge and close to a complete collapse.

You might think that those folks who energetically ply their trade with smiles all day long because they love what they do, don’t need or want down-time or an actual holiday. You might think those hard workers who apply themselves with dedication to everything they do are well adjusted and simply more capable than the average human being. You might think that the weary, frustrated people are just lazy or ill suited to their work. In each of these cases the bottom line is that all of these people needs reasonable work/life balance and time off to get their minds, and more importantly, their emotions off of their work.

It is up to managers, supervisors and leaders of all kinds to recognize the symptoms of poor work/life balance and find ways to deal with them.

Leaders must always keep track of over-work situations and must never make any employee feel bad or negligent for taking their fair share of time off. Not only will they be doing their employees a favor by assisting them with this chronic, twenty-first century problem but also in many cases, they will be saving themselves and their companies a lot of lost time and lost revenue.

Even those happy, smiling people who love their work and never seem to tire out need time off.

They might be energized by their work, but their total dedication to their jobs is often damaging to the health of their family and personal lives. Without a happy, healthy life away from work, human beings become unfilled and ultimately, unhappy or depressed. Sometimes the pressures placed on them by their neglected families and friends might be more than their psyche’s can handle. If you ignore a happy, hard-worker you might suddenly be faced with an unexpected sick leave, performance dip, or even a resignation from them. The toll taken by total dedication to work has proven to be the undoing of many a potential superstar employee.

Companies of all types and sizes should insist that employees at all levels work reasonable hours and that everyone take the holidays they are allotted each year.

If employees want to work additional hours on a special project, they should be granted additional time off at a more convenient juncture. If they are doing community work that enhances the image of their employer in the community, they should be allowed time during working hours to do it. If they are on holidays, they should be prevented from taking work home with them or from communicating work-related information back to their place of work.

Time off should be considered as important as “time on” in order to assure that employees are happy and healthy well into the future.

If you haven’t spent some time reviewing the down time of your employees and you want to keep them on staff and working to peak performance, you should do so now. Have a staff meeting specifically to discuss the human need for time away from work. Emphasize the fact that there is very little honor in diligence that goes so far beyond the norm that it becomes hazardous to future performance. Let everyone know that it is not only the right, but also the responsibility of every employee to take the time off that they are provided. Tell them there will be no extra credit for time-off-not-taken. Most importantly, let all of your employees know that you care about their emotional and physical health.

Good work/life balance is a predictor of longevity and good future performance.

Help your employees to stay emotionally fit by assisting them in finding and retaining the balance they deserve.

All the Best!

Wayne Kehl

I Love My Levi's And I Will Not Change!

When I was a teenager, I became very attached to Levi’s jeans. Most of my friends wore Levi’s Red Tab jeans and we all thought we looked pretty darned cool! In those days Levi’s were made of heavy, dark blue denim that eventually faded to a very pleasant lighter indigo hue. The pungent odour of the blue dye was almost overwhelming until the first time they were washed. Those were tough jeans; unstoppable in almost any situation and resilient to every sort of soil or stains. We wore the boot-cut or regular-cut varieties because those were what all the hip young men of the day wanted to be seen in. I never stopped wearing my Levi’s jeans and they are still the jean-of-choice in my wardrobe today.

As a young man, I had not considered that my Levi’s might become a matter of contention in my family when I became a father.

My teenage children wanted “designer” jeans, created by a variety of high priced cloth-cutters with odd sounding names. Gone were Levi’s, GWG, and Lee jeans...In were Tommy Hilfiger, Armani and Tommy Bahama, all of whom made jeans that cost much more than my Levi’s. My kids made a point of letting me know that I was totally out of step and needed a complete denim makeover in order to move from fuddy-duddy to cool dad status. Sadly, I never made it to that lofty level of youthful social acceptance.

Much to the chagrin of my kids, I doggedly stuck with my Levi’s. I refused to change. I was determined to stay the course and wear my Levi’s in the face of humiliation and potential ridicule from every teenager and cool dad in the world. I was set in my ways and nothing short of a mugging at gun-point could force me into designer jeans.

Just as I failed as a cool dad, many managers and executives continue to fail as successful leaders today.

Too many leaders believe that the old ways are the right ways or the only ways. A lot of Boomer and Generation X leaders believe that we need to get back to basics; return to sanity, and bring back the good old days.

Guess what folks...The good old days are gone...They will never return!

Successful leaders in the twenty first century understand that in order to be successful they must drop many of the old ways and move to a new style of people-management. Change is difficult and the older we get, the more difficult it becomes for us to accept new things. That is human nature and it is not likely to change any time soon. However, if we stand in the way of the steam-roller of change, we will surely be flattened like the pavement of a highway leading to the oblivion of bankruptcy.

Young people eventually become old people and when that happens they take over the world.

Because we will have so many Boomers leaving the workforce during this decade, we will have a faster than usual transition to the new guard...As the holders of the purse-strings and the possessors of the thrones-of-power move to retirement, they will be replaced by younger people who will demand a new world order.

When the young power-brokers take over, gone will be command and control management and gone will be the hierarchical class structures that govern most North American businesses today. Gone will be the concept that the boss is always right and gone will be the idea that employees have to do what they are told unconditionally. The new-guard will wear tee shirts and designer jeans on Wall Street and because letter-writing will be a lost art, they will text their way to success. They will eliminate boring board meetings where a few grey-haired men decide the fate of thousands and they will distribute their company’s wealth in a more equitable, almost quasi-socialistic manner.

Ironically, the new-guard were trained as children by the same old-guard that is currently resisting the changes that are as inevitable as a morning sunrise.

We, the Boomers taught our children to be fair, to stand up for themselves, to take their rightful place in the world, to distrust corporations, to detest Governments, and to make the world a better place for everyone of every race, creed, colour, gender, religion, height, width, sexual bias, from any social circle and from either side of the tracks. We have changed our children’s perceptions of social order and they will soon run their corporations with the values that we so vehemently drummed into them.

If we want our businesses to be strong and live into the future, we need to start changing our management styles now. We need to adapt to the new world order and allow our future leaders the freedom to bring their new ways into our companies. Many companies have already started this new way of doing business and have been very successful with it. They understand that corporate hierarchy, executive superiority and grey pin-striped suits are no longer necessary for success.

Forward thinking leaders understand that in the very near future most of their customers and employees will be members of the much-dreaded Generation “Y” and that they must change their ways of thinking, managing and leading now if they want their brands to live on into the future.

I am a Boomer, very near the end of my career. I still wear my Levi’s and I am still a proud fuddy-duddy. As much as very little has changed about me, I understand that the designer-jeans-wearing leaders of the future will be every bit as successful as the Levi’s wearing crew that I grew up with. I also accept that with or without my help, they will create a new social order that will be completely appropriate for its time. The future is inevitable and in my eyes, it looks bright!

I have officially stopped standing in the way of progress but I will never change my jeans!

All the Best

Wayne Kehl

Top Ten Ways To Be A Bad Leader - Video

My videos usually focus on how to be a good leader or a better leader. In fact, most leadership videos available on the internet or elsewhere focus on the positive elements of leading. Many leadership writers prefer to write only about completely uplifting things and focus on what leaders should do to be recognized as the best leaders. In reality, the main reason we need to learn about leadership is so that we can avoid being bad leaders! With that in mind, this video will talk about how bad leaders operate and the kinds of things they do to be recognized as having highly deficient or defective leadership skills.

WARNING: IF YOU RECOGNIZE YOURSELF IN ANY PART OF THIS VIDEO, YOU MIGHT ALREADY BE A BAD LEADER!

Bad leaders fall into ten categories. People who are not capable of establishing a solid base of loyal, devoted followers can be identified by one or more of the following traits:

1. Command and Control leaders...It is “my way or the highway” for these folks. They fly around like chickens with their heads cut off, make a lot of demands, and rule by intimidation. Nothing is ever good enough for them.

2. Non-leading Leaders...These are the leaders who either hide in their offices reading, emailing and holding the phone to their ear all day or leaders who are often absent from the workplace on the guise of doing important work somewhere else. They sometimes do not know the names of their employees and add little or nothing to the workplace experience.

3. Know-nothing Leaders...Leaders who managed to get into a job leading something they have little or no knowledge of and often have no intention of learning. They try to inspire through some sort of personal style but their lack of knowledge of the department they control is evident to all. They are usually not aware that nobody is really following them.

4. Do-nothing Leaders...Leaders who might actually know a lot about their department but choose to avoid getting involved with their employees or the work they do. They often delegate everything to lower-level line managers or supervisors because they think good delegation skills mean they don’t have to do anything. They are busy doing a lot of nothing.

 

5. Suck-up Leaders...These ones are so insecure and afraid of their employees that they always appear to be begging their teams to do their jobs. Often they are simply too nice for their own good. They are usually ineffective but if they are fortunate enough to have some sympathetic employees they might actually get a few things done.

6. Blind Leaders...These folks can see what is going on but are either too dense or too afraid to realize that it might be time for them to act like a leader. They allow bad behavior, poor performance, favouritism and employee conflicts to go on unabated. They often have high turnover rates and cannot understand why nobody wants to work for them.

7. Insincere Leaders...In order to get ahead, these leaders will say anything to anyone, at anytime, believing that the end justifies the means. They will make promises they cannot keep nor have any intention of keeping, and they will make false compliments to avoid conflict. They delude themselves of their own self-importance but nobody believes anything they say.

8. Gossiping Leaders...These folks gossip about their organization, their superiors, their employees, their customers, their suppliers and just about anything else that creates good, juicy water cooler talk. They do not understand confidentiality and they pit employee against employee and manager against manager, while avoiding their own responsibilities. Employees don’t trust them and nobody wants to tell them anything because they know it will be repeated.

9. Defensive Leaders...Leaders who never take responsibility for anything. These people always blame someone else when things go wrong and take all of the glory for themselves when things go right. They are the antithesis of leadership but they think that by deflecting blame, and hoarding success, they are fooling everyone...but nobody is being fooled.

10. Uncommunicative Leaders...These leaders refuse to tell anyone, anything. They do not feel that employees have the right to know what is going on beyond their specific work-stations or that they have any business knowing about the relative success or failure of their organization. They withhold financial information and refuse to speak to subordinates about the lofty management plans they have or the organizational decisions they might make. Every new thing that happens in the organization comes as a surprise, and usually on short-notice to the workers. Employee dissatisfaction and poor morale reign in their empires.

Everyone on earth who has ever had a job has known a leader with some of the traits indicated here. If you do not want to be a bad leader, the key is to recognize the mistakes you might be making and strive to eliminate and avoid repeating them. If, on the other hand, you are okay with being a bad leader then try out all of the ideas presented here to see which ones create the worst results.

All the Best!

Wayne Kehl

What Does The Future Hold For Our Aimless Youth?

The young people we know as Generation “Y” will soon overtake the rapidly retiring boomer generation in the workforce. When that changing of the guard comes to full fruition, the young people of today will be expected to keep the country running by filling all of the jobs and running all of the organizations that their Boomer predecessors leave behind.

DAZED AND CONFUSED.

 In every generation, there are keeners; those amazingly talented, intelligent, resourceful people who know what they are good at, what they want, and how to go out and get it. However, many of the young people who graduate from high school and make their way into the workforce every year are frankly, dazed and confused...they don’t know what to do and they are afraid of what the future holds. Through no fault of their own, they are aimless and lost in a sea of bewilderment.

YOU MADE THEM WHAT THEY ARE.

Considering the amazing amount of contradiction and misinformation that Boomer and Generation “X” parents have tossed at Generation “Y” all their lives, it is no wonder many of them are aimless. They have been praised, protected, doted on and rewarded by parents and teachers all of their lives. They have no idea what overcoming obstacles means and they have a profound lack of understanding of the subtleties and cruelties of the business world. They have been taught to believe in themselves and have an ingrained faith that they will succeed. However, as they near the precipice of independence, they are beginning to realize that neither their parents nor teachers prepared them for real jobs in the real world. They simply have no idea what they might excel at or where their talents might be best utilized.

Generation “Y” has a fundamental belief that they should never settle for second best. They want to start at the top of the pay scale and they believe they should have everything their parents have, almost immediately after they leave home. Because of their liberal and generous upbringings, many young folks make it all the way to high school graduation without ever contemplating the fact that they will ultimately be singularly responsible for their own lives. Imagine the horror of leaving the nest without a mature, functional pair of wings!

THEY HAVE NO DIRECTION.

Parents and teachers in most cases have done a less than effective job of preparing our young people for the real world.  They did not encourage them into any particular profession or career path. Oh sure, they bought them laptop computers and I-phones and they told them they would be great at whatever they did as long as they did their best, but they did not map out a clear path for adult success.  Many parents and teachers told kids that they should become computer literate, get a good education and avoid dirty jobs where physical labour is involved.  Of course, they wanted the best for their kids when they provided all of that support, but they did not think it through; they did not balance their encouragement and advice with research and practicality so that they could provide clear direction to their progeny. Hence, many of our youths are wandering the streets, avenues, and shopping malls of North America with a deeply embedded sense of despair and no clear plan for their lives. Here is what they might be thinking:

“Should I be a doctor, a lawyer, a pharmacist, a writer, a teacher, a computer programmer, a rock star, a movie star, a disc jockey, an entrepreneur, an employee, a CEO or a taxi driver? Mom and Dad told me I would do well at anything I tried but what in the name of Bill Gates and Britney Spears, should I try? I don’t know what to do!” 

WHAT IS THE ANSWER? HOW CAN WE FIX IT?

 It is never too late to help your children find their true calling. The first thing you need to do is sit down with them and ask them what they want to do. Do not assume that what you want for them is the right thing because if you try to force them to do something that you feel would make a wonderful occupation for them you might find that it is quite the opposite of what they want. In the worst case scenario you might also eventually find out that they are simply not capable of doing well at it after spending thousands of dollars on education costs. Let’s face it, everyone cannot be a great surgeon or a skilled airline pilot and in both cases, the practitioners of those occupations must be extremely good at what they do. Just doing their best when their best is not good enough will not cut it.

Create an unthreatening, safe environment and have an open, honest discussion with your kids about what they want and then agree to help them achieve it. If they are completely confused and simply have no idea what they want to do, you might have to dig deeper. In that case, you can employ a professional employment counsellor to work with him or her. That can be quite costly however, so for much less expense, you can do a skills and talent assessment that will point you both in the right direction. Most assessments can be done online with a report generated on your computer within seconds of the survey being completed. They are very accurate and extremely helpful. For maximum clarity and impartiality you should have a trained professional debrief you and your son or daughter on the report. Once you have been through it, you will have a much better idea of what sort of occupation your kids belong in.

THE FIRST STEP IS RECOGNIZING THAT YOUR KIDS MIGHT NOT HAVE A CLEAR DIRECTION FOR THE FUTURE.

Once you have accepted that they have no plan for the future, ask them if they know where they want go and what they want to do. Make it clear that even though their direction might not be what you expected, it is okay with you and that you will support them.  Do not make the assumption that they will get by on their brilliance and sparkling personalites. Although they might seem mature to you, they are just young impressionable people who need a boost from you to make the next big step in their lives.

You created them and they are yours from birth until death. You owe them every opportunity to succeed.

All the Best

Wayne Kehl

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How To Be A Bad Leader

My articles usually focus on how to be a good leader or a better leader. In fact, most leadership articles available on the internet or elsewhere focus on the positive elements of leading. Many leadership writers prefer to write about completely positive things and focus on what leaders should do to be recognized as the best leaders.  In reality, the main reason we need to learn about leadership is so that we can avoid being bad leaders! With that in mind, this article will talk about how bad leaders operate and the kinds of things they do to be recognized as having highly deficient or defective leadership skills. It is intended to be a little sardonic, so watch out for the humour in it and don’t take it personally.

WARNING: IF YOU RECOGNIZE YOURSELF IN ANY PART OF THIS ARTICLE, YOU MIGHT ALREADY BE A BAD LEADER!

Bad leaders fall into ten categories. People who are not capable of establishing a solid base of loyal, devoted followers can be identified by one or more of the following traits:

1.       Command and Control leaders...It is “my way or the highway” for these folks. They fly around like chickens with their heads cut off, make a lot of demands, and rule by intimidation. Nothing is ever good enough for them.

2.      Non-leading Leaders...These are the leaders who either hide in their offices reading, emailing and holding the phone to their ear all day or leaders who are often absent from the workplace on the guise of doing important work somewhere else. They sometimes do not know the names of their employees and add little or nothing to the workplace experience.

3.      Know-nothing Leaders...Leaders who managed to get into a job leading something they have little or no knowledge of and often have no intention of learning. They try to inspire through some sort of personal style but their lack of knowledge of the department they control is evident to all. They are usually not aware that nobody is really following them.

4.      Do-nothing Leaders...Leaders who might actually know a lot about their department but choose to avoid getting involved with their employees or the work they do. They often delegate everything to lower-level line managers or supervisors because they think good delegation skills mean they don’t have to do anything. They are busy doing a lot of nothing.

5.      Suck-up Leaders...These ones are so insecure and afraid of their employees that they always appear to be begging their teams to do their jobs. Often they are simply too nice for their own good. They are usually ineffective but if they are fortunate enough to have some sympathetic employees they might actually get a few things done.

6.      Blind Leaders...These folks can see what is going on but are either too dense or too afraid to realize that it might be time for them to act like a leader. They allow bad behavior, poor performance, favouritism and employee conflicts to go on unabated. They often have high turnover rates and cannot understand why nobody wants to work for them.

7.      Insincere Leaders...In order to get ahead, these leaders will say anything to anyone, at anytime, believing that the end justifies the means. They will make promises they cannot keep nor have any intention of keeping, and they will make false compliments to avoid conflict. They delude themselves of their own self-importance but nobody believes anything they say.

8.      Gossiping Leaders...These folks gossip about their organization, their superiors, their employees, their customers, their suppliers and just about anything else that creates good, juicy water cooler talk. They do not understand confidentiality and they pit employee against employee and manager against manager, while avoiding their own responsibilities. Employees don’t trust them and nobody wants to tell them anything because they know it will be repeated.

9.      Defensive Leaders...Leaders who never take responsibility for anything. These people always blame someone else when things go wrong and take all of the glory for themselves when things go right. They are the antithesis of leadership but they think that by deflecting blame, and hoarding success, they are fooling everyone...but nobody is being fooled.

10.  Uncommunicative Leaders...These leaders refuse to tell anyone, anything. They do not feel that employees have the right to know what is going on beyond their specific work-stations or that they have any business knowing about the relative success or failure of their organization. They withhold financial information and refuse to speak to subordinates about the lofty management plans they have or the organizational decisions they might make. Every new thing that happens in the organization comes as a surprise, and usually on short-notice to the workers. Employee dissatisfaction and poor morale reign in their empires.

Everyone on earth who has ever had a job has known a leader with some of the traits indicated here. If you do not want to be a bad leader, the key is to recognize the mistakes you might be making and strive to eliminate and avoid repeating them. If, on the other hand, you are okay with being a bad leader then try out all of the ideas presented here to see which ones create the worst results.

THE 10 A’S OF BAD LEADERSHIP

Often people who operate in one or more of the ten categories of bad leadership will display some of the following behaviours on a regular basis:

1.      Arrogance

2.      Anxiety

3.      Aloofness

4.      Anger

5.      Apathy

6.      Absenteeism

7.      Annoyance

8.      Agitation

9.      Antagonism

10.  Aimlessness

Practice some or all of these for maximum morale-killing effects!

There you have it: Some great ways to be a bad leader! If you utilize as many of these secrets as possible, you too, can join the ranks of the worst leaders on earth.  

Start by showing this article to a trusted colleague or employee and ask him or her if you are guilty of any of these things...Then, get to work making a difference in yourself!

All the Best!

Wayne Kehl